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Frequently asked questions

  • Are your courses accredited/recognised?
    Our courses are all accredited by the Singapore Resuscitation and First Aid Council (SRFAC)
  • How long is the certificate valid for?
    All courses accredited by the Singapore Resuscitation and First Aid Council (SRFAC) will be valid for 2 years from the date of completion.
  • Can i do Refresher courses here?
    We provide refresher courses for all our courses. Provider certificates are eligible for renewal/refresher course, 3 months before or 3 months after the stated expiry date.
  • What payment methods do you accept?
    After a confirmation email has been sent to you, you can make payment via these modes: 1. PayNow - PayNow to our UEN number xxxxxxxxxxxx 2. Bank Transfer -In the event you are unable to make payment via Paypal, you can also opt to do an online bank transfer of the payment amount directly to us. Do email us at for our bank details to facilitate the transfer. 3. For the use of SkillsFuture credit*, please submit a claim of your *BALANCE AMOUNT* stated in your invoice in the SkillsFuture Credit Portal before the start of the course. After the submission, please email the proof of submission to us.
  • Skills Future Credit Eligibility
    Axis Training is pleased to share that our Standard First Aid + CPR + AED course is eligible for Skills Future Credit. 1. For Coaches/instructors in NROC: Standard First Aid + CPR + AED(CRS-N-0048277) We are continually working towards getting more courses eligible for SkillsFuture credit. Stay tuned for more!
  • How do i submit my Skills Future Credit Claim?
    Please note that your claim has to be submitted to Skillsfuture by the course start date. Skillsfuture will not allow claims to be made after the first day of the course. Step 1: Register for the SFA + CPR + AED via our website here. Step 2: Check your email for the registration confirmation email. You can save the invoice in the payment email as a .jpg or .pdf as this will be your supporting document to submit to Skillsfuture. Step 3: Login to your Skillsfuture account at using your Singpass. Step 4: Click “Submit A Claim” Step 5: To select the course that you are applying for, you can search by traning provider “Axis Training Pte Ltd” and you’ll be able to view our list of courses that are eligible for Skillsfuture Credit. Step 6: Fill in the mandatory information such as the Course Start Date, Amount of Credit to Claim and upload the Supporting Document which would be the email that was sent to you. Proceed to submit the claim. Step 7: After you successfully submit the claim, you will be directed to the page below; confirming your Claim. Do screenshot this page with your CLAIM ID, CLAIM AMOUNT and DATE SUBMITTED clearly visible, and send it via email to Please note that if you do not do so, your registration will be marked as unpaid.
  • Applying for SSG Funding (For Individuals)
    We are pleased to share that Singaporeans and Permanent Residents who are above the age of 21 can qualify for Self-Sponsored SSG Funding for Individuals! Please refer to the steps below for the steps to apply for this funding: Register the courses with us here Please fill in the form that will be sent to you via email, all information is mandatory for us to submit the claim for you Email us back the completed form Based on the information that you have submitted, we will apply for SSG funding for you We will inform you of the outcome and the balance due payable by you For the balance due payable by you, you can make payment via Skillsfuture Credits, bank transfer or cheque. Do advise which method you’d prefer. Kindly note that the certificate for the course will be issued to you only upon successful completion of the course and receipt of the balance due payable by you.
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